Registration

So you are getting the message: "We cannot accept this email address at this time. Please use another email address" but you know your email address is valid. We understand that your definition of a valid email and the feedback from your email system might not always match, and that’s can be an issue. Nowadays, email delivery depends heavily on strict verification processes used by many organizations—including Yahoo, Microsoft, Google and many others. To keep things running smoothly, we use a t...

The questionnaire assigned by your employer must be completed using a desktop or laptop computer. If you do not have access to one, don't worry—there are many places where you may be able to use a computer at little or no cost. Places You Can Access a Computer 📚 Public Libraries Most public libraries provide free access to computers and the internet. Many also offer printing, technical assistance, and extended operating hours. 🏢 Community Centers Many community centers have public computer ...

Should I create another account? Important Reminder: We kindly ask that you do not create a new account in the system. The system is specifically designed to detect duplicate accounts. If duplicates are found, the accounts will be locked and marked as a violation of our Terms and Conditions. This will prevent your results from being accessible to the company that requested your participation. If you encounter any issues, please don’t hesitate to reach out for help! You can use the contact for...

You have been asked to provide a company with access to your BestWork results. They likely sent you an invitation telling you about the BestWork Experience and why they use the information. After receiving the invitation, you learned that you already have an account in our system because you previously provided another company with access to your results. The steps below explain how to proceed with the registration process for the new invitation that you were provided. The registration process ...

Why do you ask for my Mobile Number? To keep your information safe, we might send a verification code to your mobile device. If we don’t hear back from you, we’ll also send you updates via text about the status of your support request. Just a quick reminder: please enter your mobile number in the international format, including the country code, like this: +1 555-555-5555. Thank you for your cooperation!

Some participants hear that switching their mobile device to Desktop Mode may allow them to continue to the cognitive portion of the BestWork Experience. If you've tried this and still cannot proceed, this is expected. Why Doesn't Desktop Mode Work? Our system evaluates several characteristics of the device being used to determine whether it is likely a mobile device or a laptop/desktop computer. Even when a phone or tablet is configured to display websites in Desktop Mode, these characteristi...

The message says I have already completed the questionnaire. We want to reassure you that the system is working correctly. If you've received a message stating that you've already completed the questionnaire, you're all set—there’s nothing more for you to do right now! If someone asks you to fill out the questionnaire again, kindly let them know that the system specifically advises against it. Please remember, creating a new account to retake the questionnaire can lead to your accounts being ...

How can I recover my username and password? From a Company Registration page: If you’ve recently created your account, we recommend checking your inbox for the confirmation email sent to you during registration before resetting your password. To get started, please visit [https://www.BestWorkDATA.com/cr](https://www.bestworkdata.com/cr). - Choose Your Option: Select whether you need help with your username or password. If you're unsure about your username, go ahead and select that option fir...

The cognitive portion of the BestWork Experience is designed to measure your abilities as accurately and fairly as possible. For this reason, it must be completed on a laptop or desktop computer. Some participants discover that they can enable Desktop Mode on a mobile device to access the questionnaire. While this may allow the questionnaire to load, it is not recommended and can significantly affect your performance. Why a Computer Matters The cognitive questionnaire is timed. The more quick...

You can easily start or return to the questionnaire by following the same steps you initially used. Just make sure to enter the details linked to your existing account. We've listed the instructions below for your convenience. Before You Begin: Ensure you have these handy: - Original Invitation Email: This contains the link to access the questionnaire through the company’s registration page. - Confirmation Email (if you already have an account): This confirms the username and password that yo...