Accounts and Access

Why do you ask for my Mobile Number?

To ensure security we may need to send a verification code to your mobile device. We may also text you on the status of your support request if we do not receive a reply. Please be sure to enter you mobile number using the international format with country code (+1 555-555-5555)

Accounts - How do I complete the questionnaire?

You can easily return to the questionnaire by following the same steps you initially used. Just make sure to enter the details linked to your existing account. We've listed the instructions below for your convenience. Before You Begin: Ensure you have these handy: - Original Invitation Email: This contains the link to access the questionnaire through the company’s registration page. - Confirmation Email: This includes your username and password. - Instructions: See below for a quick guide on ...

My Status does not show complete

For security and privacy reasons, we utilize separate systems to server the questionnaire and provide account access. The questionnaire system will sync the information collected with your account after the system properly processes the information collected. This cycle is approximately every 7 minutes. If you have recently finished the questionnaire and your status is not updated, it should update shortly and you will receive an email notifying you that everything is complete. If it has been m...

How do I recover my username and password?

If your account was created recently, we recommend looking for the confirmation email that was sent to you when you registered before resetting your password. From the Client Center login page: - If trying to access the Client Login page and you have a new account, be sure you have verified your email address before resetting your password. - Select the Trouble Logging In (www.bestworkdata.com/management/troubleloggingin.php?trouble=) link - Select the appropriate item, username...

Accessing Your Account for the First Time

Here is a short tutorial on accessing your personal account for the first time. https://tutorials.celebratestrengths.com/a/7f4aloyn3i-phka7vb1d2?captions=1

I am not able to create a password.

The system will show you the message 'Password should be 4 - 20 alphanumeric characters'. The key here is alphanumeric which has a definition of ' consisting of or using both letters and numerals'. If you are attempting to use special characters or punctuation, you will need to remove them from the password you are attempting to use.

Should I create a new account

Should I create a new account to take the questionnaire again or because I had an issue when completing the questionnaire? Under no conditions should you create a new account in the system. The system is designed to identify duplicates accounts and when found, it locks the accounts and marks them as a Violation of the T&C's. This will prevent your result from being available to the company that asked you to complete the process. If you are having issues, you should use the contact form found o...