How do I recover my username and password?

If your account was created recently, we recommend looking for the confirmation email that was sent to you  when you registered before resetting your password.
 
From the Client Center login page:
 
  1. If trying to access the Client Login page and you have a new account, be sure you have verified your email address before resetting your password.
  2. Select the Trouble Logging In link
  3. Select the appropriate item, username or password. 
    • If you do not know your username, select this option first.
    • Your username will be entered to to request a temporary password.
  4. Once you have your username and password, return to the login page and enter the information.
    • We recommend using Copy and Paste if you received a new password to ensure that it is entered correctly
    • Be careful not to copy any blank spaces that may be at the end of the temporary password.
  5. If you received a new password, select Edit User -> Change Password from the header menu and update your password to one you will remember.
    • We again recommend using Copy and Paste of the temporary password to ensure that it is entered correctly
    • Enter/paste the temporary password as the Current Password.
  6. Securely record your username, email and password to allow for future access.

 

From a Company Registration page:
  1. Visit https://www.BestWorkDATA.com/cr.
  2. Select the appropriate item, username or password. 
    • If you do not know your username, select this option first.
    • Your username will be entered to to request a temporary password.
  3. If you received a temporary password, you may want to update the password to one you can remember before completing the registration for the company.
    • Visit the login page and enter the information.
    • Once logged in to your account, Select Edit User -> Change Password from the header menu and update your password to one you will remember.
      • We again recommend using Copy and Paste of the temporary password to ensure that it is entered correctly
      • Enter/paste the temporary password as the Current Password.
  4. Once you have your username and password, return to the registration page using the invitation link originally provided to you and enter the information.
    • We recommend using Copy and Paste if you are using the temporary password to ensure that it is entered correctly
    • Be careful not to copy any blank spaces that may be at the end of the temporary password.
  5. Securely record your username, email and password to allow for future access.

Under no circumstances should you create a new account as the system will lock all duplicate accounts and your results will not be available to the company.
 
Passwords and username's are encrypted in the system and the only means of addressing issue with them is to use the automated process as explained above.