Scenario 1: Username Taken
Message
Username taken. If you have previously registered please enter all the information as originally entered so we can find your account.
What this means
The username you entered already exists in the system.
This does not necessarily mean it belongs to you.
There are two possible reasons:
Possibility 1 – Someone else is using that username
Many usernames are not unique enough to belong to only one person.
For example:
- jsmith
- mike123
- rwilliams
Someone else may have already selected the same username.
Solution
Simply choose a different username and continue registration.
Possibility 2 – It is your username
If you know this is the username you previously used, the system could not match it to the email address you entered.
This usually means you registered using a different email address.
Solution
Try entering another email address you may have used previously, such as:
- a previous employer email
- a personal email
- a school email
- another email you commonly use
Once the username and email match your existing account, the system will recognize it.
Scenario 2: Existing Account Found
Message
Existing Account Found – Refer to "Already Have an Account" above for guidance.
What this means
The system has already located an account that belongs to you.
If you are also seeing the Username Taken message, it means the combination of:
- Username
- Email Address
- Password
does not match the account that was found.
In other words, you already have an account—but one or more of the credentials you're entering is incorrect.
The easiest solution is simply to recover your account information.
Recover Your Account
Recovering your credentials typically takes only a minute or two.
Step 1 – Recover Your Username
Visit:
https://www.BestWorkDATA.com/cr
Select:
I do not remember my Username
Enter the same email address you entered during registration.
The system will email your username.
Important
Recovery emails are sent from:
If you don't receive the email within a few minutes:
- Check your Spam or Junk folder.
- Add system@bestworkdata.com to your safe senders or allow list.
Step 2 – Reset Your Password
After you receive your username:
Return to:
https://www.BestWorkDATA.com/cr
Select:
I do not remember my Password
Enter:
- Your recovered username
The system will send you a password reset email.
Again, remember to:
- Check your Spam or Junk folder.
- Allow emails from system@bestworkdata.com.
Step 3 – Return to Registration
Once you know your:
- ✅ Username
- ✅ Password
- ✅ Email Address
Return to the registration page provided by the company that invited you.
Register using your existing BestWork account details.
The organization will then receive access to your BestWork results.